Returns & Exchanges

At WOODstack, we want you to be fully satisfied with your premium footwear and apparel, which is why we offer a 30-day window for returns on unworn items in their original packaging. Please ensure all tags remain attached and sneakers are returned in their original, undamaged box to be eligible for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all original tags and accessories are included to maintain product integrity.

• 3.
  Ship It Back

  Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.